Acknowledging the Complaint Letter by Client

Dear Sir:

We have duly received your March 12 letter about tax and extra charges on the Gym Equipment delivered to Mr. Martin at #3 Orange St. Parkdale City.

COMPANY A is not responsible, however, for the added charges on the gym equipment. We were instructed to charge you with the said amount upon delivery. We suggest that you contact Mr. James Henson the sales agent who sold you the gym equipment to check on the pricing and invoices. You should have been adequately informed on the Tax charges and delivery fees of the said equipment.

Perhaps they can advise you on how to proceed with this matter. We do wish you the best in resolving this unfortunate circumstance.

Regards,
Letterbarn
http://letterbarn.blogspot.com/